FAQ

Questions and Answers

PRODUCT

SUBSCRIPTION

PRODUCT

Where do you make them?

Our slow-marinated plant fillets are lovingly crafted in London.

Is your packaging compostable?

Absolutely, they're 100% home compostable—wave goodbye to plastic for good.

What is 14 days money back guarantee?

If you've decided Radiant isn't quite your match 💔, we promise we won't get too sentimental.

Just give us a heads-up within 14 days from your first purchase, and we'll process a full refund of your order cost (minus a £6 shipping fee).

Expect to see it back in your bank account within 2-3 business days.

SUBSCRIPTION

I've moved house's recently, how do I change my shipping address?
  1. Log into your account, click here.
I've moved house's recently, how do I change my shipping address?
I'm going away for holidays, how can I skip my order?

Simply hit the big "Skip" button in your account.

I'm going away for holidays, how can I skip my order?
I want to cancel my subscription?

Simply click "Cancel" in your account.

I want to cancel my subscription?
I need to update my card details?

Log into your account, press "Edit".

I need to update my card details?
How do I add/edit products within my subscription?

Hit the big "Edit products" button in your account.

How do I add/edit products within my subscription?