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When will I be charged for my deliveries?
We only charge you 24 hours before you are due to receive your next delivery.
Planning to skip? Just login to your account and press 'Skip'.
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How do I update my address?
Log in to your account. On your dashboard, click 'Edit info' ➝ 'Edit address' ➝ 'Save'.
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How do I skip a delivery?
Log in to your account. Press 'Skip' on your dashboard.
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How do I change my order interval?
Log in to your account. Press 'Set next date or edit frequency' on your dashboard. Select your desired frequency.
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How do I use my eGift card?
Checkout ➝ enter your gift (or discount) code.
Please note that the gift card value can only be redeemed for your first order. Subsequent orders will be charged on your payment card.
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How do I cancel my subscription plan?
Log in to your account. Press 'Cancel' on your dashboard.
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Don't find what you're looking for?
That's okay. Please contact us by filling out our contact form. Alternatively, email us at hello@sowfoods.com. No matter the question, we would love to hear from you.
🚛 Free Carbon Neutral Delivery